Conflict Management Techniques for Corrections Supervisors

The #1 reason jails in the United States are involved in litigation remains due to sustained injuries from physical altercations. What if lawsuits surrounding physical altercations and conflict could be reduced? The National Institute for Jail Operations (NIJO) Conflict Management Techniques training and certification will help Corrections Supervisors do just that; effectively manage those in their charge reducing conflict through proven emotional techniques.  Jail Supervisors are tasked with not only maintaining the custody and security of an institution and the inmates within it, but also the line staff and Corrections Officers working within it.

This hands-on course will provide real life examples and practice scenarios for attendees to work through as they gain knowledge on not only the causes of conflict, but the proven tactics that will effectively manage conflict within their facility.

DATES: October 12-13, 2023

TIME: 08:00 – 17:00 (Central Time)

COST: $295/person*

LOCATION: Cullman County Sheriff’s Office Training Building

* Registration fee includes training and CMT Book.

Objectives for 16-hour CMT Course:

• Causes of conflict
• How the effective resolution of conflict between people includes social and emotional intelligence
• How Supervisors can apply social/emotional intelligence when communicating
• The Principle of Reciprocal Behavior

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We express our appreciation to Cullman County Sheriff’s Office for hosting this training.